Deficiency Records for Cassena Care at Norwalk

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Updated as of November 01, 2023

This is not the most recent data for Cassena Care at Norwalk. For the most recent information, click here.

A list of the most recent deficiencies for Cassena Care at Norwalk. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-05-26 2023-06-29 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2023-05-26 2023-06-29 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2022-03-29 2022-06-20 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2022-03-29 2022-06-20 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2022-03-29 2022-06-20 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-03-29 2022-06-20 N
Provide enough food/fluids to maintain a resident's health. Health 2022-03-29 2022-06-20 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2022-03-29 2022-06-20 N
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2022-03-29 2022-06-14 N
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2022-03-29 2022-06-14 N
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. Health 2022-03-29 2022-05-12 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-05-18 2021-06-29 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-05-18 2021-06-29 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2021-03-05 2021-04-12 Y
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2021-03-05 2021-04-12 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2019-09-19 2019-10-31 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2019-09-19 2019-10-31 N
Provide safe, appropriate pain management for a resident who requires such services. Health 2019-09-19 2019-10-31 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2019-09-19 2019-10-31 N
Provide routine and 24-hour emergency dental care for each resident. Health 2019-09-19 2019-10-31 N
Keep aisles, corridors, and exits free of obstruction in case of emergency. Fire Safety 2019-09-20 2019-10-25 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2018-06-29 2018-08-20 N
Keep residents' personal and medical records private and confidential. Health 2018-06-29 2018-08-20 N
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2018-06-29 2018-08-20 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2018-06-29 2018-08-20 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2018-06-29 2018-08-20 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2018-06-29 2018-08-20 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2018-06-29 2018-08-20 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2018-06-29 2018-08-20 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2018-06-29 2018-08-20 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2018-06-29 2018-08-20 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2018-06-29 2018-08-20 N
Observe each nurse aide's job performance and give regular training. Health 2018-06-29 2018-08-20 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2018-06-29 2018-08-20 N
Keep aisles, corridors, and exits free of obstruction in case of emergency. Fire Safety 2018-06-26 2018-07-02 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2018-06-26 2018-07-02 N